Every response recorded. Every euro measured. Every access audited. Observability turns your AI into something you can trust — and defend to your board.
Deploying AI without observability is writing a blank cheque. These are the questions that go unanswered.
Without traceability, your AI may be generating incorrect or out-of-context responses. Nobody knows until it's too late.
Without usage metrics, the AI technology budget is guesswork. Impossible to justify the investment or detect inefficiencies.
Without access logs, any security breach or improper access goes unnoticed. AI as an unintentional exposure vector.
Without performance alerts, failures are detected when users complain. Reactive management when it should be preventive.
Four concepts that transform how you manage AI in your institution.
"Like a plane's black box, but for every AI response. You know exactly what it answered, which sources it used and when."
✓Every AI decision is auditable and reproducible.
"You know which departments use AI, how often and for what type of queries. Real data, not estimates."
✓Decisions based on actual usage, not perceptions.
"The system warns you of problems before users notice them: degraded response time, inactive agent, RAG pipeline error."
✓You move from reactive to preventive management.
"Every query, agent or department has a measurable cost. You can see exactly where the technology budget is invested."
✓AI ROI stops being a gut feeling and becomes a number.
Preview of Grafana dashboards deployed on your infrastructure. Real data from your institution, accessible from any internal browser.
Ambiguity rate
8.2%
< 25% — óptimo
Fallback chain rate
4.1%
< 10% — óptimo
Clarification rate
19.4%
< 20% — atención
OCR usage rate
34%
< 50% — normal
LLM calls / min — by type
Rate of LLM API calls per minute split by call type (intent_classification, chat_completion, embedding). Spikes translate directly to cost.
Agent success rate
Fraction of executions that succeeded per agent. Values below 95% deserve investigation.
Every critical area of your AI deployment has its own control dashboard, updated in real time from your infrastructure.
System ROI, revenue analysis and resource optimisation. Full financial visibility of the AI's impact.
Teaching quality, retention rates by faculty and real-time dropout risk prediction.
Living repository of institutional knowledge: indexed documents, methodologies and accumulated knowledge evolution.
Immutable record of all activity: accesses, configuration changes and agent decisions.
Latencies, error rates, resource usage and automatic anomaly alerts. All On-Premise.
Data access reports, retention logs and automated regulatory compliance audits.
The value of AI should not require an IT report to prove itself.
4.2x
Average visible ROI
1.4s
Average response time
99.9%
Guaranteed uptime
0
Hidden incidents
Grafana is deployed on your own servers. Dashboards, data and activity logs never leave your infrastructure. Total visibility, total sovereignty.
We prepare a technical demo with sample data from your type of institution. No commitment, no prior installation.